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Refund policy

If you receive a product that is damaged, defective, or not as ordered, contact us at +91 9999231999 or email info@thedecorparadise.com within 7 days of receiving your order. Upon receiving your request, we will arrange for a return pick-up to collect the item at the earliest.

Return Conditions

  • We only accept returns for items that arrive damaged, defective, or wrong (not as ordered), reported within 7 days of delivery. We do not accept change-of-mind returns or returns based on a size preference when the correct item was delivered as described.
  • Please make sure to record a product unboxing video so we can understand the issue and process your return request.
  • We will not accept returns of items without the required label or seal.
  • Items altered from their original condition or damaged after delivery will not be accepted.
  • Products damaged during use are not eligible for refund or replacement.

Note: If the return does not comply with our policy, no replacement or refund will be provided, and we reserve the right to withhold any funds already received.

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